Frequently Asked Questions

Yes, our soaps are handcrafted using natural oils, botanical extracts, and earth minerals. We avoid harsh synthetic chemicals and parabens.

Our Neem Tulsi and Charcoal soaps from “The Earth” category are specifically formulated to fight bacteria and detoxify oily, acne-prone skin.

We use natural essential oils and organic ingredients to provide a pleasant scent. Some soaps, like Lemon and Orange, have a naturally zesty citrus aroma.

Yes! Many of our customers use varieties like Rice or Papaya as face washes. However, we always recommend a patch test on your inner arm first to ensure compatibility with your skin.

Since Praakrutik soaps are handcrafted in small batches, slight variations in color, shape, and texture are normal and a sign of their organic nature.

Absolutely! We offer 35 different combinations. You can “Make your style, your own way” by choosing the duo or trio that best suits your skin goals.

No. To maintain our delivery speed, we begin processing orders immediately. Once an order is placed, it cannot be cancelled or refunded.

Yes, we do! For bulk orders for events or gifting, please contact us directly at +91 70307 83192.

If the order has not been dispatched yet, we may be able to help. Please WhatsApp us immediately with your order ID. Once shipped, the address cannot be changed.

We accept all major UPI apps (Google Pay, PhonePe), Credit/Debit cards, and Net Banking through our secure payment gateway.

Yes. We use industry-standard encryption to ensure your payment details are 100% secure. We do not store your card information.

Yes, But we currently prioritize online payments to ensure a contactless and smooth delivery experience.

Standard delivery takes approximately 7-8 business days from the date of your order.

Once your order is shipped, we will send you a tracking link via SMS or email so you can monitor your package in real-time.

In the rare event of damage, please record an unboxing video and contact us at +91 70307 83192 within 24 hours. We will verify the video and send a replacement.